Support Management
Manage customer support tickets and team performance
Open Tickets
Currently active support cases
23
+5 from yesterday
Resolved Today
Tickets closed in last 24h
18
Above daily average
Avg Response Time
First response to customers
2.4h
-0.3h from last week
Satisfaction
Customer satisfaction score
4.8/5
+0.2 from last month
Recent Support Tickets
Latest customer support requests
#2847 - Alice Cooper
Login issues with mobile app
HighOpen
#2846 - Bob Martinez
Billing question about subscription
MediumIn Progress
#2845 - Carol White
Feature request for dashboard
LowOpen
#2844 - Dan Brown
Data export not working
HighResolved